Your pet’s safety and comfort is our first priority. We will not perform any grooming procedure that causes pain or a level of stress that we think is excessive. Unfortunately, not all pets that are stressed give a warning and some may end up injuring themselves without any warning to us.
Please advise us of any medical, physical, mobility issues, allergies (i.e., cologne, oatmeal, etc.), sensitivities, or pre-existing conditions. This includes prior surgeries, hip or joint issues, warts/skin tags, moles, ear infections or skin problems.
For your pet’s safety, and ours, please let us know if your pet has any temperament or behavior issues. All Paws Pet-Salon reserves the right to use a muzzle on your pet for safety purposes if necessary. Your pet’s temperament may also cause us to alter your preferred grooming style or limit how much grooming we can safely do.
A pet's temperament may pose a risk of injury to the pet itself (i.e., if it reacts suddenly/unexpectedly while clipping or removing any matted fur) or pose a safety risk to the groomer, the groomer's assistant or to another pet client. In these cases, please be aware you may incure a behavior fee to compensate us for additional risk and/or time to work safely with your pet. We are NOT equipped to work with any aggressive pets, so if you know up front that your pet is aggressive or over-reactive to touch, PLEASE contact your Veterinarian for everyone's safety.
All Paws Pet-Salon reserves the right to alter or refuse service for ANY