All Paws Pet-Salon in Palmer, MA is CLOSED indefinitely.
All Paws Pet-Salon in Palmer, MA is CLOSED indefinitely.
Above: Beasley G.
I went to All Paws today for the first time and I was very impressed! Friendly staff, clean salon and reasonably priced! My dog loved it and he’s never looked so clean! I will definitely be visiting them again!
Above: Shandy W.
This is THE place to go. LaKiesha is a professional groomer and my dogs come out smelling and looking great. She is like the female version of Caesar. She is also very reasonable priced.
Above: Ollie W.
"gwilly46" is the Owner of Shandy and Ollie.
Above: George M.
All Paws is incredible!!! I had met the owner, exactly one time in the past, but this weekend I had to be gone and the dog walker I had found was a no show at the last minute! Still don't know what happened there...but I called All Paws to see if they knew anyone and out of the goodness of their hearts they came to my house and used the spare key to get my dog and keep him with them while I was gone.
Bottom line....they stepped in and did something awesome for a perfect stranger, that benefited them very little...just because they are caring, wonderful people!! Their work is clearly wonderful as seen in their photos and they have a lifelong customer in me!
I usually only take the time to write a review if i do not like a place, but this is completely different. The location is extremely clean, the owner is extremely courteous, and the job is always exact to how i request, all for a good price. Every time I go to pick my pup up he is happy and playful, and it’s normally the owner playing with him. She is fantastic and I would emphatically recommend this location to anyone like I have already to people i know.
"EXCELLENT EXPERIENCE!" My dog loves going to All Paws for his grooming needs!! He comes home relaxed and smelling wonderful!!! I think LaKiesha gives him some extra lovings and that makes the trip extra special!!!!!!
Above: Molly W.
I think the young lady at All Paws Pet-Salon does a very good job. I use them about once a month. She knows how to get my Lab's undercoat out and I can go a month at a time without any shedding.
Above: Co-co J.
I love this pet salon! The owner is extremely nice and handles animals very well. I have always been very cautious in dropping my dog off to be groomed and after a terrible experience at a pet chain store grooming salon I started giving her baths at home. I tried this place after reading the website and seeing her experience with animals. I was very impressed by the care I got for my dog and she did a great job! She also worked with my concerns (my dog isn't very well adjusted to other dogs) and she got me in at a time where no one else was scheduled! I can't say enough great things about her- the prices are even low for the area and the quality and care are 100 times better!
Tip: look for "The Coffee Mug"... and park by the salon.
Above: Rascal & Koda F. with Elijah!
I love the place. This place is great, my dogs love going, they come out smelling fresh not all perfumed up. My big dog loves his bandana, he won't let me take it off. So funny.
Above: Moose K.
I absolutely loved the way my Maine Coon looked after getting him groomed here. Very convenient with appt scheduling, so you don't have to leave your pet there all day. In/out in about an hour and less costly than other places around this area. I will be coming back for sure. Bonus (a homemade catnip toy), my cats LOVED IT. Thank you for the beautiful grooming job.
I needed an appointment, very accommodating, so personal.
My 2 dogs didn't shake or mind being there. You don't feel like your animal is on an assembly line and locked in a cage for a few hours. STRESS FREE … all paws is the place to go; your animal will love it and you will too. Better to go private, take more time and they really do a great job and care about your pet.
Above: Allie Oop.
This woman is the sweetest, loveliest groomer I have ever met.
Every time Allie Oop goes in a nervous mess she always comes out clean and happy.
My dog is terrified of other dogs, but this lady does a terrific job of keeping her calm! She's the best!
Love this place … My dog is very nervous and tough to groom … I walked into All Paws and felt her energy change for the positive!! An hour later my doggie was done (she was pretty matted) and was very happy when she was done!! Thank you!!
All Paws is wonderful! I bring my cats there and they always leave happy and well-groomed. Their prices are very reasonable and the environment is clean and quiet. Would recommend them to anyone!
We had a wonderful experience at All Paws Pet-Salon. My nervous cat was treated extremely well and the cut was perfect. The groomer and her assistant are lovely people. We will be back next year for his annual shave and I will recommend this business to friends and family. As for the “one star” below – there are no words for the disgusting way people rant on the internet. This is an excellent business and “Christy’s” complaint actually made me want to take my cat there – the welfare of the admittedly matted dog was more important to the groomer than a Yelp review. Good for you!
Above: Tilly R.
Brought my dog here for the first time today and it was a great experience. They made the whole process very easy plus the price was perfect for a bath, ear cleaning and nail clipping (the cute bandana was a very nice touch). When I picked my pup up she seemed calm and happy which is important :) Will certainly be back & highly recommend them!
Above: Sadie T.
We have had our long haired cat groomed here twice now. She is kind of nervous and has had some accidents while at other places being surrounded by dogs while she waits. At All Paws she is taken right back and treated great while on the table. When we get home she looks and smells great and even struts around the house with new confidence! Hahaha. Anyway, great place. Highly recommended.
Above: Brittany C.
The Lady who handles our pets is AWESOME!!! People don't appreciate what she does for are loved animals. We Appreciate you. And what a joke about you should answer the phone. I’d rather have you take care of my Dog and get back on the phone within 24 hours is great. So stop your belly aching people and get a life. I left a message and you called me back within 12 hours and scheduled an appointment. Thank you
Above: George R.
First time = perfection!
I brought my long hair cat, George, in today. The two ladies working at the salon were wonderful. They asked me what I was looking for, if George had been groomed before and had me complete an informational form.
They were both very friendly and welcoming to both George and I. When George was done they called me immediately. They had done a fantastic job but recommended a different method on his paws next time due to George's stress. This showed me they truly had the best interest in George; that is all I care about!
Knowledgeable, sweet, clean, fairly priced.....A+. We will be back and recommend to others.
Above: Keeper M.
Yesterday I brought my cocker spaniel/corgi mix to all paws and what a wonderful experience. My dog has anxiety issues from being abandoned on the side of the road and they were very accommodating. It took about an hour and a half for the works package and was about $55 plus tip. It's a small building and they do tend to book a couple of weeks out so book early.
We chose this place because they don't use crates or a drying booth. They don't keep your dog for hours. We had heard all the horror stories from petco and petsmart of dogs dying for being in the dryer too long.
Great service at All Paws!
Above: Murphy W.
LaKiesha did such a great job on my dog Murphy! He looked amazing! His coat was trimmed perfectly. He was so happy and calm when I picked him up, running around the shop, right at home. This woman does a wonderful job and I think her policy of taking one animal at a time probably makes a huge difference with animals that may be nervous. I won't bring my dog anywhere else. Thank you LaKiesha!
Above: Cliff B.
Had my golden retriever groomed 2 years ago and was very satisfied with Cliff's cut. As you can tell by the photo he was very happy.
They did mention they book fast so call for an appointment ahead of time or plan ahead!
Above: Kona M. (Leela's sister!)
All Paws is amazing! They have always taken such great care of my dogs. Their prices are amazing and I would never go anywhere else.
Above: Leela M. (Kona's sister!)
Above: Tommy C.
I love that my dog only has to be there one hour!
Above: Sal Campoverde
I love this place! After a very bad experience with our local PETCO, I had almost given up hope on finding a good groomer with reasonable prices and close to home for my Sal (Yorkie). Until I found All Paws! They do an awesome job on my Sal and he is very well taken care of while in their hands. They are very popular so I suggest making a few appointments ahead of time so you don't miss out. Absolutely love them and won't be looking anywhere else for services for Sal! :)
Above: Hamilton A.
Dear All Paws Pet-Salon,
Thank you for taking care of me.
You’re pawesome!
Hamilton the black cat!
Above: Crickett Swift
LaKiesha is great with the animals and my dog looks forward to going there.
Above: Blinx White
Blinx, our Maine coon, comes back fresh, lightweight and relaxed after her lioncut! especially with her little decorated catnip bag they give her to take home. :)
Above: Tucker Perduta
Tucker loves LaKiesha and they do a great job. He smells so good and clipped his nails which is a mission. Thank you All Paws Auburn!
Above: Jewell S.
I just picked up my 2 ragdoll mix cats from their grooming appointment (only 2nd one in 5 years)and I am thrilled at how they look. They are both not very social to strangers and kind of scardy cats but they needed to be groomed. I was apprehensive but the woman assured me that they would only do what the cats would tolerate. The cats are currently playing around the house like any other day.
Very professional and always with the best interest of your pets as top priority.
Above: Peachez S.
Luna #319 Sharpei/Beagle X
Wonderful and patient women! My dog is a brat and they do an amazing job.
Great staff, amazing service, and as always the handsome Elijah to keep you company!
Above: Bandit Sheperd
Great place! This salon offers the best service for older dogs. My 14 year old felt right at home. He immediately started walking around like he owned the place. The atmosphere is very calming and homey. I don't think he wanted to leave! And they made him look so handsome. He seems so happy now. Thanks for the great experience! I highly recommend this salon, especially for older dogs.
Comments: All Paws Pet-Salon Thanks Michelle for the kind feedback.. Bandit did great. So glad he felt comfortable with us. Thank you for patiently waiting on our wait list for a spot. Bandit is welcome here anytime!
Above: Hunter
Amazing place, they are so good with my Aussie, Hunter (whose a little nutty)! He always looks and smells great after his visit. I do the full de-shedding groom and it makes such a difference and helps to get the under coat.
Thank you!!!!
Dusty Jernstrom
We're thrilled with the grooming of our cat Dusty. Poor baby, she had some matting on her back. They took such good care of her! She's beautiful and comfortable now. Oh yes, 5 stars!
Above: Jasmine Landry
Just picked up my Golden Retriever and she just looks gorgeous! Thank you so much for taking such good care of her!
Above: Frankie & Amber Flamand - hanging out in Elijaha's crate w/Elijah!
They are always so nice to me and Amber. They are the best.
Elvis Noeller #2688 (Hemilayan)
Sorry I’m just getting around to writing a review now. You did a great job on my Himalayan Elvis!! He came home smelling and looking great, no more mats, nails short, ears clean, and he’s so much happier with the short hair! Wonderful work! Thank you!
Above: Kiwi DeSouza
I love everything about this place! I love that dogs are never locked up and receive 1:1 attention. My dog was ready in 1 hour exactly and the quality of his haircut and fur was IMPECCABLE. Thank you for taking care of Kiwi (RIP), and now Oliver, Benji, and Charlie.
Thank you! You guys did a great job! She is so adorable with her new cut
Above: Keeper Millhoff
Great service for a great price! They don't crate your dog or put them in a hot dryer. My dog has never been softer or smelled this good!
Above: Royce Liseno
Dropped my dog off for the works and he was done just 45 minutes later! I have had a bad experience at another groomer so I was very hesitant about another grooming experience but they did such an amazing job!! Thank you so much I can't wait for his next visit!
All Paws Pet-Salon Response: Thanks Jessica for trusting us with Royce! We look forward to being your pet's groomer. Royce was a good boy!
Above: Luna Fanning
Luna, our 5 month old Cockapoo, went in today for her first haircut. She came out looking amazing. This was our first experience at All-Paws, I loved that they don't crate the dogs and only book 1 appointment at a time. PetCo used to take roughly 4-5 hours where All-Paws finished the grooming in about an hour. Happy customer, we'll stick with All Paws
Above: Bruin Jumonville
Had a great 1st experience today and so did Bruin, my 14 month old kitty! She is quite a "smelly cat" and when I brought her home and gave her some lovin....wow! ( Did she smell amazing ) And she was prancing around and loving it. I recommended All Paws to my sister and she already booked both her cats for a little pampering. Thank you guys! Great work
Above: Orien LaCroix
Tonight my dog for a bath today and he looks great! Having a big dog I get nervous about pricing but they were very reasonable and we will happily be going back :-)
Above: Lola M.
Always professional and courteous. The girls run a great business and I recommend them to everyone.
Above: Gemma Faford
Amazing!! My shih tzu Gemma is beautiful!
Above: Saber Richardson
I brought my cat "Saber" for the first time. Making the appointment was easy, the service was wonderful. He was so matted as a Maine Coon cat, this new look will make him more comfortable. Wish I did it sooner with this wonderful hot summer we've had this year. Thank you so much!!!
All Paws Pet-Salon Response: You're very welcome. Saber seemed pretty pleased with his new look too! He purred at the end and LOVED having his cheeks rubbed! We are here for you when he's ready for his next grooming.
Excellent service and courteous! We just got our bunnies nails clipped, she was super quick and sooo affordable! Thank u thank u!!! We highly recommend
Above: Coco Chanel Castle
I bring my cat , Coco Chanel and she loves it! I like that it's not some huge pet store environment.
The prices are unbeatable and the owner is so gentle and soft spoken to the animlas, I believe that's why she is so successful! Not to mention the "house puppy"! One happy customer...
Brought my puppy here this past weekend. She is young and squirmy, and had never been professionally groomed, so I was looking for a place that wouldnt make her nervous. I felt comfortable dropping her off for a full groom, and was told that besides the "usual puppy tantrums" she did great. Service was friendly, very timely, and affordable. She came out happy and smelling great. I will definitely bring her back next time she's ready for a groom!
Above: Rocco Salvidio & Mystery Salvidio
Rocco always comes home happy and looking fantastic!
Above: Snoopy Marcotte
LaKiesha rocks! Snoopy-Dew relies on her for maintaining his stud-muffin appearance.
Love this place. My dog is a big baby and hates going anywhere and granted I have to drag him in she's always so good with him and makes it quick for him cause she knows he isn't a fan of being groomed. And yet always does a great job!
Above: Brogan Parsons
I brought my dog here today and he had a full groom and was ready in 1 hour. It was the best groom he has ever had. He looks adorable, exactly what I asked for . LaKiesha you did a great job. Thank You I will definitely be back.
Above: Deacon Doiron hanging out with Elijah
Absolutely the best place for Grooming. Deacon feels and looks great. Being out of the doggie world for a couple of years I hadn't needed someone. But with a big dog like Deacon (Doberman)....He smells great, looks great and he loves LaKiesha...And what's not to love, she's awesome with all the animals. I love the fact that she works with one animal at a time and her dog Elijah is a wonderful Handsome Greeter! LaKiesha is not only a great Groomer she is also a wonderful person...As I was struggling to control Deacon at Petco one day she suggested a particular lead and offered me her leash until I got one of my own. And then she was gone...no credit to take, she simply selflessly helped me and was on her way... She is a true Angel. She came out of the blue with help and I finally found her to thank her personally. Thank you LaKiesha for your kind words and help with Deacon. Thanks LaKiesha and Elijah. See you soon
Above: Mia Crespo
Love this place... My dog is very nervous and tough to groom... I walked into All Paws and felt her energy change for the positive!! An hour later my doggie was done (she was pretty matted) and was very happy when she was done!!! Thank you!!!!
Above: Damien Masse
I had tried almost every groomer in the area before finding all paws. I love that she takes her clients one at a time so my dog does not need to sit in a crate all day! In past experiences my dog always came home exhausted and sore but that is not the case with all paws! He is happy and looks great!
Above: Lilah Long
So wonderful, kind and understanding. Groomed my cranky Maine coon and a very nervous Maltese Mix with no problems at all. She really set my mind (and the animal's minds) at ease. Would highly recommend.
Above: Rylee Moriarty
Stumbled upon this place as it is right down the street from my work. After checking other's prices locally, I went with this place since it was convenient for me. This is the only place my Rylee has ever gone to for grooming, and I don't plan on bringing him anywhere else. He comes out looking and smelling great with a new bandana, and the prices are very reasonable for their services!
Above: Layla Puishys
Had my kitty groomed at the All Paws Pet-Salon. She looks so beautiful. Even though she got a little tense during her bath, Lakiesha handled her so well. Loved the little treat she got to calm her down.
Above: Lily Durski
First visit was on 10/12/2018 and it was Excellent! Did exactly what I asked for. My Lily looks great!!! Thank you All Paws 😊
Above: Scruffy Lavin
Scruffy has been skittish being introduced to new places & circumstances but LOVES All Paws Pet- Salon. Scruffy always looks wonderful after her mini or full grooming sessions. I highly recommend All Paws!
#2903-Patches Greene
Lakisha is the best and so is the woman who works with her! I brought a cat with a heart condition that needed a good brush out and they were amazing!!
Above: Marilyn McCool
5 Stars. The best groomer around! I have been a client for several years. I have worked with groomers in the past. The philosophy of All Paws Pet Salon, is that they groom the client by appointment, no waiting around all day! This creates less stress on the animal. LaKiesha and Dina are so good, and sweet to the clients. I always recommend All Paws Pet Salon because of these reasons. Mind you, because of this way of grooming you do have to book in advance. But, once you in and you keep your appointments you got the best groomer in the area!
Above: Oliver Damon
Excellent service, professional and caring. My little Oliver always looks great after his grooming and he’s all tail-wags after! Highly recommend, but make an appointment way in advance because they book up quick.
Above: Bella Barbosa
I been taking Bella here since she was 6 weeks I love the way they take care of your dog and when she comes out she comes out of there looking fresh and smelling so good. thank you LaKiesha you’re the best groomer around!!!!!
Above: Buddy Svedberg
I have been bringing my fur baby to All Paws Pet-Salon and wouldn't dream of going anywhere else.
Above: Maizie Griffin
I like this salon a lot. It's small and intimate. What I like about this particular salon is the one animal at a time, unlike other pet store salons that will take hours with your animal. I don't like the fact they [other pet store salons] cage your pet while working on others. Lakeisha as All Paws owner works one on one with your pet. Dogs, cats and rabbits will be taken care of like her own. Her gentle dog is always there to greet your pet. Her appointments run a couple months ahead sometimes so book early, I book mine 3 months ahead as my dog is done every 5 weeks.
Above: Talon McGillicuddy
Extremely impressed with this salon, having been a former pet groomer it is hard for me to say that someone did 5 star work, but here, for my feline, I could not have expected better. I called last minute a day or two before Easter weekend, with an elderly cat that they had not groomed before, and they were able to fit her in that evening. They were accommodating, I told them what I wanted over the phone, and paid ahead - all so my husband could drop off quickly since he was watching our infant. My husband called right away telling me how cute our cat looked and how she was purring. They even sent her home with a toy! Will 100% be going back when it’s time for my kitties next trim!
Above: Trot Nixon
This place is incredible with our cat Trot Nixon. Rockstar status everytime.
Above: Twinkie
Compassionate, professional and accommodating! They always do a great job grooming my seal-point Balinese!!!
Above: Lily Bonnen
I was extremely happy with my cat, Lily’s lion cut! Thank you!!
Above: Bandit Sheperd
Just wanted to say thank you for the BEAUTIFUL card you sent in memory of Bandit ❤. He loved your salon since it was so welcoming and peaceful. You did such a fantastic job on grooming him. My only regret is that I didn’t take him there sooner. I will treasure the card forever and have put it next to his ashes. I miss him every single day , but was lucky to have a great 15 years with him. Thanks for making Bandit’s grooming experience a great one! 💖🐶🐾🌈
Above: Sadie Rogan
The best groomer around! Very calm and caring staff for my anxious rescue dog Sadie! 🐾🐾
Above: Sylvester Kopka
First time grooming my cat ever and could not be more pleased with the outcome. He is a fluffy feline and had a section of his fur that was matted.
They booked him an appointment promptly.
Once there, greeted by the owner and her dog and both were very friendly.
His lions mane is gorgeous as ever and he was in and out in 45 minutes.
Above: Ruby P.
Ruby is so relaxed and happy no caging her and it doesn’t take all day.
Staff there are truly amazing
First time bring my big boy Andre to all paws and they did such a terrific job I will definitely be back there again
Above: Goldie
We have been going here for several years
I love this place.
Above: Hazel
Great cut every time!
Thanks- Hazel the Shih tzu
Above: Emma
My Doodle just turned 7 yrs. Only groomer I have ever used. Love LaKeisha and Dina! One dog at a time, no big blowers or crates. Once a month grooming! Love these ladies!
Above: Lilly
I absolutely love the service at All Paws. I've been bringing my poodle mix there for a few years and without fail they are the best groomer we've had. Schedule your appointments though they book up quick!
Above: Devo
Love this place! Always accommodating, knowledgeable and helpful! Actually called me once after drop off because my pet was so stressed they didn't want to upset him anymore and didn't want to go through with the groom. I was very pleased that they respected my animal enough and didn't force him into anything just to make a buck!!!! I've always been happy with services and prices! My cats look gorgeous when they come home and are calm, cool and collected after their appt. Mother/daughter run business and they are so nice!
Above: Freeway
I am sincerely grateful for everyone at All Paws for taking such wonderful care of my cat Freeway. Freeway has gorgeous long fluffy soft hair that makes him very sick (like needing to go to Tufts hospital sick) when he grooms. My vet advised me to have him religiously groomed! After reading every review on every groomer in the state of MA, cuz I am crazy in love with him and I'd die if he ever was hurt, I decided to give All Paws a try. They were so loving and gentle with Freeway and frankly me! He gets a great lion cut, his nails are nicely trimmed and they even clean his ears. When they put him back in the carrier, he gets all goofy chewing on and rubbing his face all over his new catnip bag. When I get home and unzip his carrier he bounces out just enough to say "hey I look and feel FABULOUS". All Paws keeps my cat healthy, they are caring and they offer a necessary service to animals that have illnesses that require grooming. I have learned just how necessary All Paws is and how much I appreciate them since COVID. Thank you All Paws...stay healthy and safe...Freeway needs you!
Always does a great job with our long-haired cat. Prices are very reasonable.
Above: Sammy Ducat
They do a great job
Above: Westley Reed
Been bringing my dog there for quite a few yrs, and very pleased.
Above: Giselle Coyle
Today I had my second visit at All Paws, the groomer clearly cares very much about her craft and her patients. I was a wreck when I walked in. I know it's just a grooming but still I was anxious for my old kitty. They did a wonderful job with my boy a few months ago who needed a shave due to matted fur and of course they did a wonderful job today as well. So thankful for you guys. I cannot stand the thought of my pet being uncomfortable with matted fur but you guys erased all that fear. She is home now and happy!
Above: Apollo
My wife and I have been bringing our cat Apollo here for a few years now. They always get Apollo feeling and looking good again!
Sadly I am unable to add any more reviews to this webpage - apparently I have reached some sort of page limit!
When I have a minute I will try to replace some of our older reviews with newer ones.
Call us today to schedule a soothing bath to relieve dry itchy irritated skin. If your Vet has prescribed a medicated shampoo, bring it with you to your pet's next groom.
Call All Paws Pet-Salon to schedule your pet’s next pet grooming – 413-289-6077 at our new facility at 1479 North Main Street in Palmer, MA.
Same great service - New Location!
If your pet has fleas, a flea bath alone won't get rid of them. You need to clean your environment too! Wash all bedding in Borax (a powdered laundry detergent). If you have carpets, sprinkle Borax on the carpet and leave it overnight. Vacuum it the next day. It will help kill any hidden fleas and larva.
Fleas hatch every 10-14 days so you may go through a few cycles before you get rid of all of them.
Lastly, be sure to use a flea product on your pet as well. We suggest any of the following: Frontline, Revolution, Advantage, Sorresto Collar, or Adams flea spray. Some fleas may be immune to a particular product, so it's a good idea to rotate products monthly.
A benefit to doing a flea bath is to remove all flea excrement from the pet. A flea bath alone will NOT prevent fleas from hopping back on your pet though if your environment still has them.
We proudly serve pets in: Acton, Ashland, Auburn, Barre, Boston, Boylston, Brimfield, Brookfield, Brookline, Charlestown, Charlton, Cherry Valley, Chicopee, Clifton, Danvers, Dudley, Douglas, East Mendon, Fiskdale, Framingham, Grafton, Holden, Holland, Hudson, Jamaica Plain, Leicester, Leominster, Longmeadow, Marlborough, Millbury, Needham, New Braintree, Newton, North Brookfield, North Grafton, North Reading, Northbridge, Oxford, Palmer, Paxton, Plainfield, Rochdale, Rutland, Shrewsbury, Southbridge, Spencer, Springfield, Sturbridge, Sutton, Swampscott, Three Rivers, Uxbridge, Warren, Webster, West Boylston, West Brookfield, Westborough, Whitinsville, Wilbraham, and Worcester, Massachusetts.
Call All Paws Pet-Salon to schedule your pet’s next pet grooming – 508-407-8686.
Starting a small pet grooming business takes a lot of hard work. Having such loyal clients who advertise me better than I ever could helps!
I thank you for entrusting your pet(s) to me.
As of January, 2022, I have served over 3,600 clients!
I continue to have folks refer me to their friends, neighbors, family members, co-workers and online community!
I also have a few clients who live in other states and visit me when they’re in town visiting family or vacationing, as well as a few clients that travel all the way from CT, RI and NY just to have their pets groomed here! I am so honored to be entrusted with so many beautiful pets.
Contact us below and we will add your review to our website! Be sure to include your pet's name.
A happy healthy pet is a well-groomed pet. Pets know when they look good and I take pride in helping them look their best.
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If you experience any problem, please seek first to understand what may have, or may not have, transpired before jumping to any conclusions. Thank you!
If you are ever unhappy with your pet's grooming, please let me know (respectfully and constructively) what I can do different next time.
We have come to realize that it is impossible to please everyone, despite our best effort. If you are a perfectionist, we strongly suggest you seek the services of a "Master Groomer" or "Show Dog Groomer".
If your pet's coat had matting and you feel I cut your pet's fur too short, please understand that matting starts at the root closest to the skin and I may not have had any choice given what blade could get under the matting to remove it.
Brushing DOES NOT prevent matting. Please know that you need to use a steel tooth comb and comb completely through the fur (root to tip) in order to prevent matting. Having to shave a pet is never a Pet Stylist's desired grooming - I don't get to do my best work when I have to remove matted fur.
Regular grooming can help prevent matting and by working together we can keep your pet's coat in better condition.
Your pet’s safety and comfort is my first priority. I will not perform any grooming procedure that causes pain or a level of stress that I think is excessive.
Your pet’s temperament may also cause me to alter your preferred grooming style or limit how much grooming I can safely do. Please don't stiff the groom.er though! We go above and beyond to work with each pet to do what is safest and in your pet's best interest. Please plan on compensating the groomer for her time spent trying her best to work with your pet. We will provide you guidance and suggest the best grooming tips for your pet going forward. We don't take it personal when a pet won't let us do our best work.
All Paws Pet-Salon reserves the right to alter or refuse service for any safety concerns. We sincerely try our best to work with all pets, but sometimes even our best isn't enough to convince every pet to let us help them.
We post any last minute openings as well as grooming tips and client photos regularly on Facebook.
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